Why we have these:
We understand that kids can change their minds or that life can make us change our plans from time to time so we do our best to be fair in our policies. We do ask you have a read through them so that we can avoid any misunderstandings later. We are a small business and we advertise heavily just prior to booking periods so once classes fill up we then stop our advertising. If your child decided to leave after the two week period then that means that we have kept that place for them but unfortunately for us it will remain empty. Like every business we have costs to cover, people and bills to pay so although we hate having to do this its necessary for our survival. We base our class sizes and minimum numbers to start classes on all of this so it can mean also that we may have to cancel a class that’s already started if someone drops out. So to protect ourselves and the hearts of kids starting a class and to keep our prices as reasonable as we can we do ask that everyone honours our policies to avoid any bad feeling later on.
For all the reasons mentioned above class fees are Non-Refundable and Non-Transferable after attending two weeks of class. Students can try out by attending class for two weeks. If they feel this class is not suitable we can then transfer the fee to a different class or give a refund for the remainder of term less €15 Admin fee. If your child feels it’s not their thing then please do let us know asap.
If cancelling your child’s place during first 2 weeks then you must notify the office by email email@example.com the next working day following the date of the second class.
We’re sorry but cancellations after this date fall outside of our refund policy because of all the reasons written above.
Konfident Kidz Ltd. reserves the right to cancel any classes or event that fail to meet our minimum enrolment requirement. In the event of such a cancellation, you will firstly be offered an alternative class place. If a suitable alternative class place is not available, you will be refunded for any remaining classes.
Ticket Sales for events are non-refundable. Konfident Kidz Ltd. reserves the right to cancel any events. In the event of such a cancellation, you will be offered a full refund.